PRTODAY / NewswireToday Free press release distribution service network

More news: Software
Written by / Agency / Source: Zendesk

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Zendesk Expands its Global Reach with New Multi-Language Capabilities - San Francisco-based Zendesk today announced at LeWeb ‘11 Paris that it has gone global with its cloud-based help desk software - Zendesk.com
Zendesk Expands its Global Reach with New Multi-Language Capabilities

 

NewswireToday - /newswire/ - Paris, France, 2011/12/09 - San Francisco-based Zendesk today announced at LeWeb ‘11 Paris that it has gone global with its cloud-based help desk software - Zendesk.com. NYSE: ZEN

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

In addition to now being available in 10 languages, the company introduced new features allowing its users to efficiently manage outbound support communications in virtually any language.

At the conference, Zendesk is showcasing the beta of a new support agent interface localized in English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, and both simplified and traditional Chinese. Zendesk has revolutionized the way organizations support their customers; now, support teams around the world can use the solution to deliver superior customer service in their native language.

“2011 has been the year of international expansion for Zendesk,” said Mikkel Svane, Zendesk’s CEO. “We have more than 10,000 customers reaching more than 50 million users in more than 100 countries. To serve this growing global market, we have taken a huge step in providing easy-to-implement multi-language capabilities in Zendesk.”

One new capability is Dynamic Content that allows for creating automated responses that can be delivered to customers based on their language preferences, helping to ensure better communications. For instance, customers can receive responses to frequently asked questions, such as how to reset a password, in their native language. In addition, Zendesk can now automatically detect the customer’s language and route tickets to a support agent who understands it, improving the response times.

“Zendesk’s Dynamic Content has helped us to streamline our global support,” said Andreas Urban, Director of Global Services at spexx digital publishing AG. “Now, we can not only set up workflows to automatically assign tickets to the right agent based on language, but also respond to a ticket in any language we support with just one pre-defined response.”

To celebrate the launch of its new internationalization capabilities, Zendesk is offering a free Zendesk Plus+ subscription for six months to anyone signing up for a new account at the Zendesk LeWeb Booth E10.

About Zendesk

Zendesk (zendesk.com) is the leading provider of proven, cloud-based help desk software. For growing organizations, Zendesk is the fastest way to enable great customer service. More than 10,000 Zendesk customers, including Adobe, MSNBC, Sony, OpenTable and Groupon, trust Zendesk with their most valuable assets: their customers, partners, and employees. Founded in 2007, Zendesk is funded by Charles River Ventures, Benchmark Capital and Matrix Partners.

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Software Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Zendesk

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
Software Warnings - IMPORTANT:
Always be aware/cautious about what you download on your computer/mobile! PURCHASE SOFTWARE related keywords / Banner Ads. Click HERE for details!
.

 
  Your Banner Ad showing on ALL
Software articles,
CATCH Visitors via Your Competitors Announcements!


Zendesk Expands its Global Reach with New Multi-Language Capabilities

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Zendesk |
Publisher Contact: Zendesk.com 
415-418-7506 contact[.]zendesk.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Zendesk securities in any jurisdiction including any other companies listed or named in this release.

Software via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Zendesk / Company Profile


Read Software Most Recent Related Newswires:

PROS Announces Plans to Showcase Revenue Management, Dynamic Pricing, eCommerce Solutions at IATA World Passenger Symposium
Noble SmartAccept® Receives 2017 Contact Center Technology Award
Infinera Auto-Lambda Radically Simplifies Distributed Access Architecture for Cable Networks
Ribeiro Selects Oracle Retail to Anticipate Demand and Gain More Omnichannel Agility
Splunk Acquires SignalSense
NAKIVO Announces Q3 2017 Results and Revenue Growth of 84%
IBM and Dream Payments Expand Payment Services on the Cloud to U.S. Financial Institutions
Oracle Financial Services Transaction Filtering Now Available
OneLogin Announces Real-Time Offboarding for Workday to Mitigate Risk of Company Data Theft
Altitude and Comways Announce AI-Powered Case Management for Omnichannel Customer Engagement
IBM Introduces Industry Platform Designed Specifically for Insurers
eClinicalWorks Announces Capability to Connect to Multiple Specialty Registries through Partnership with FIGmd
RISE Commercial Property Services Adopts the Yardi Commercial Suite
Saba Advances Talent Management Leadership with New Capabilities in Saba Cloud and TalentSpace Platforms
eClinicalWorks Announces the Support of Patient Access to Physician Notes through OpenNotes

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  RightITnow Ltd

Visit  BizJobs.com





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)