PRTODAY / NewswireToday Free press release distribution service network

More news: Energy
Written by / Agency / Source: Enel Group

Check Ads Availability|e-mail Article


Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!

Enel Energia Confirmed as Free Market Leader for the Quality of its Telephone Service - The result of the ranking on call centre quality compiled by the Italian Power and Gas Regulator AEEG rates Enel first in class during 1H 2011, thus beating its 30 main competitors - Enel.com
Enel Energia Confirmed as Free Market Leader for the Quality of its Telephone Service

 

NewswireToday - /newswire/ - Rome, Italy, 2011/12/02 - The result of the ranking on call centre quality compiled by the Italian Power and Gas Regulator AEEG rates Enel first in class during 1H 2011, thus beating its 30 main competitors - Enel.com. IT0003128367

   
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Energy Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Enel leads the ranking for the quality of telephone service, both in the free market, with Enel Energia, and in the enhanced protection service provided by Enel Servizio Elettrico.

Enel’s leadership has been confirmed, for the second time in a row, by the Italian Regulatory Authority for Electricity and Gas (AEEG) which has just published the call centre ranking for energy sales company with more than 50,000 customers. The call centre ranking is published by AEEG for each semester. The document compares the performance of the 32 main companies selling electricity and gas.

The classification is structured around a series of point scores to each call centre on the basis of quality of service provided to consumers. Points are awarded for such service standards as the availability of telephone lines, waiting times, clarity of response, politeness of operators and the ability to solve the problem in the shortest possible time.

“Our goal is to offer our customers an excellent service and these results confirm the successful achievement of our aim to be the market leader in terms of quality of the service offered to our customers" stated Gianfilippo Mancini, Head of Enel Market Division.

As Luca Solfaroli Camillocci, Head of Customer Service at Enel Market Division, explained: “Our unstinting commitment to meeting our customers’ needs with a dedicated service operating 24-7, supplied by carefully selected partners and supported by the very best ICT systems, has enabled us to consolidate our leading position in terms of telephone service quality, beating all the other companies operating in the free market and in the enhanced protection service."

 
 
Your Banner Ad Here instead - Showing along with ALL Articles covering Energy Announcements

Replace these Affiliate Programs at ANYTIME! Your banner here within the next hour. Learn How!


 

Written by / Agency / Source: Enel Group

 
 

Availability: All Regions (Including Int'l)

 

Traffic Booster: [/] Quick Newswire Today Visibility Checker

 

Distribution / Indexing: [+] / [Company listed above is a registered member of our network. Content made possible by PRZOOM / PRTODAY indexing services]

 
 
# # #
 
 
  Your Banner Ad showing on ALL
Energy articles,
CATCH Visitors via Your Competitors Announcements!


Enel Energia Confirmed as Free Market Leader for the Quality of its Telephone Service

Company website links NOT available to basic submissions
It is OK to republish and/or LINK any newswire for any legitimate media purpose as long as you name Newswire Today and LINK as the source.
 
  Is this your article?
Activate ALL web links and social stream by Upgrading to Press Release PREMIUM Plan Now!

Enel Green Power |
Publisher Contact: Enel Group - Enel.com 
+39 06 83055699 ufficiostampa[.]enel.com
 
Newswire Today - PRZOOM / PRTODAY disclaims any content contained in this article. If you need/wish to contact the company who published the current release, you will need to contact them - NOT us. Issuers of articles are solely responsible for the accuracy of their content. Our complete disclaimer appears here.
IMPORTANT INFORMATION: Issuance, publication or distribution of this press release in certain jurisdictions could be subject to restrictions. The recipient of this press release is responsible for using this press release and the information herein in accordance with the applicable rules and regulations in the particular jurisdiction. This press release does not constitute an offer or an offering to acquire or subscribe for any Enel Group securities in any jurisdiction including any other companies listed or named in this release.

Energy via RSSAdd NewswireToday - PRZOOM Headline News to FeedBurner
Find who RetweetFollow @NewswireTODAY



Are you the owner of this article?, Turn it PREMIUM with your LOGO instead - and make it 3rd party Ads-Free! within the next hour!


Read Latest Articles From Enel Group / Company Profile


Read Energy Most Recent Related Newswires:

Forestalia Selects GE Renewable Energy to Provide 1,200 MW of Wind Power in the Largest European Auction to Date
Enel Launches E-Solutions - A New Global Business Line
Enel Buys A Stand-alone Battery Energy Storage Project in UK
GE Supports Power Grids of the Future with Europe’s First MVDC Link
ENGIE Launches Home Energy Business in the UK
Akenerji Selects GE’s Predix-based Operations Optimization Software to Improve Gas Thermal Plant Efficiencies and Performance
Enel Starts Construction of New 298 MW Wind Project in The United States
OPEC and Non-OPEC Nations Will Reduce Oil & Gas Production to Restore Supply-Demand Parity Finds Frost & Sullivan
ENGIE and AES Agree to Expand their LNG Marketing Partnership to Central America
GE to Supply Power Generation Technology for Ghana’s 400 MW Bridge Power Project
Enel Starts Operating New South African Wind Farm
GE Announces Order with AE Energia to Bring Fast, Digital Power to Angola
GE’s Energy Ecosystem Reveals Innovative Energy Solutions and Transformation Ideas to Help Meet Vietnam 2030 Power Targets
GE Launches OnBoard* - an Integrated Service Offering for Offshore Oil and Gas Water Treatment
Enel Begins Operations of New 150 MW Wind Farm in the United States

Boost Your Social Network
& Crowdfunding Campaigns


LIFETIME SOCIAL MEDIA WALL
NewswireToday Celebrates 10 Years in Business


PREMIUM Members


Visit  Explorers Vacation Club

Visit MagLar, Inc.





 
  ©2017 Newswire Today — Limelon Advertising, Co.
Home | About | Advertise/Pricing | Contact | Investors | Privacy/TOS | Sitemap | FRANCAIS
newswire, PR free press releases distribution service magazines engine news alert newsroom press room breaking news public relations articles company news alerts newswiredistribution ezine bizentrepreneur biznewstoday digital business report market search pr firms agencies reports distri-bution today investor relation successful internet entrepreneurs newswire distribution prtoday.com freenewswiredistribution asianewstoday bizwiretoday USA pr UK today - NOT affiliated with PRNewswire as we declined their partnership offer in 2013
 
PRTODAY & NewswireTODAY are NOT affiliated with USA TODAY (usatoday.com)