This is the first time White Plains Hospital has received the honor from Women Certified, a Florida-based organization which awards businesses and brands based on customer experience.
Hospitals are selected for the annual WomenCertified list based on a proprietary scoring process that incorporates Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scores along with a higher level of analysis that weighs criteria identified as the most important to women for patient satisfaction. Additionally, it takes into consideration WomenCertified’s in-depth research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania.
Jon Schandler, President and CEO of White Plains Hospital said,“To be honored with this award is a true testament to the remarkable work we have been doing at White Plains Hospital for decades, which is now being even more widely recognized. The quality of care we give our patients is always our highest priority and we are proud of the exceptional work we do, every day.”
About white Plains Hospital (WPH)
White Plains Hospital (wphospital.org) is a 292-bed voluntary, not-for-profit health care organization with the primary mission of offering high quality, acute health care and preventive medical care to all people who live in, work in or visit Westchester County and its surrounding areas. Centers of Excellence include the Dickstein Cancer Treatment Center, The William & Sylvia Silberstein Neonatal & Maternity Center, The Ruth and Jerome A. Siegel Stroke Center and The Westchester Orthopedic Institute. The Hospital has the busiest Emergency Department in Westchester County, treating nearly 50,000 patients a year. White Plains Hospital is the only hospital in Westchester County licensed to perform emergency & elective angioplasty. The Hospital is a nine-time winner of the Consumer Choice Award, an honor given to the nation’s top hospitals by the National Research Corporation. WPH is a member of the New York-Presbyterian Healthcare System and the Stellaris Health Network, Inc.