NewswireToday - /newswire/ -
Greensboro, NC, United States, 2011/11/29 - FirstPoint Background Screening Resources debuts at the highest rating ever for a new member of HRO Today's Baker’s Dozen Customer Satisfaction Survey for employee screening providers. Comes in at #2 overall - HROToday.com / RMyersMarketing.com.
FirstPoint Background Screening Resources has garnered the highest customer rating ever achieved by a first-time survey participant in HRO Today magazine’s Baker’s Dozen Customer Satisfaction Ratings of Employee Screening Providers. Of the hundreds of background screening firms in the country, FirstPoint scored as the second highest rated background screening firm in the nation.
HRO Today, a leading national publication for human resource decision makers, has ranked FirstPoint Background Screening Resources in the top tier of screening providers. The Baker’s Dozen ratings were determined by customer satisfaction feedback collected from current clients of survey participants. This employee screening survey represents HRO Today’s largest HR practitioners survey conducted to date. Results are published in the November issue of the publication.
“Nothing is more important to us here at FirstPoint than our clients. It is extremely gratifying to get confirmation from our clients that we are not just meeting, but exceeding their background screening needs by delivering the FirstPoint experience; connecting every customer, every time, at every point of contact with information solutions, service with a personal touch, and the highest level of integrity,” says M. Scott Hall, Sr. Vice President & COO of FirstPoint Information and Background Screening Resources
HRO Today (hrotoday.com) identified the top employee screening providers and surveyed hundreds of their clients, using contact information provided by survey participants and from the HRO Today database. Each respondent was asked about services provided, scope and scale of services, and the quality and satisfaction with the services. The data was then analyzed and scored by HRO Today. The survey rankings are based on point assignments and weightings of questions, plus an algorithm that calculates the overall score. Rankings and weightings are determined statistically, and are not the opinions of HRO Today staff.
For more information about the 2011 Baker’s Dozen ratings of employee screening providers, visit HRO Today's website.
About FirstPoint Background Screening Resources
With roots going back to1906, FirstPoint Background Screening Resources offers a full array of background screening offerings including criminal search, DMV reports, verifications, drug testing, fingerprinting, employee assessments, and healthcare sanction search. FirstPoint Background Screening Resources is one of only 20 background screening firms in the country to be accredited by the Background Screening Credentialing Council of the National Association of Professional Background Screeners. For more information about FirstPoint, call 1-800-288-7408.