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Laverune, Herault, France, 2011/11/14 - ESII will present its range of solutions to improve the quality of reception of citizens. Respecting the norms of the Qualiville standard, our solutions provide convenience to citizens and efficiency to teams - ESII.com.
ESII, SAS, the leading provider of customer flow process management integration technologies to enhance waiting time performances, today announced its participation to SMCL 2011, November 22-24.
ESII assists municipalities and local councils that must respond to increasing demands of their constituents in terms of reception and services. ESII solutions streamline and modernize the reception in city halls bringing clarity and organization, enabling better communication, optimizing the organization based on the flow of visitors, reducing the actual and perceived waiting time and improving relationships.
During the duration of the show, ESII teams will present the offers dedicated to the Mayors and Local Authorities, including set-up of appointments management system for city halls equipped with stations for issuing biometric passports.
This unique and patented system ensures appointments and spontaneous walk-in simultaneously with the same teams. Whatever the population of the area covered, ESII appointments management solution allows you to consider increasing flow of visitors with confidence and organize efficiently.
Also, the all-new ESII application on SmartPhone, SmartWait™ is dedicated to the public administrations that want to improve the e-relationship with their users. It displays the closest labeled sites with their waiting conditions. Visitors can choose for example the city hall closest to where they are and responding to their request as soon as possible.
Thanks to SmartWait™, visitors do not wait for nothing; they are informed of the waiting conditions and can take rank remotely.
ESII installed more than 230 city halls (Saint Etienne, Urban Community of Strasbourg, Rennes, Argenteuil, Ivry sur Seine, Montreuil, Boulogne, Toulouse, Rouen, Lyon ...).
ESII presence during SMCL:
Hall 2.1 Stand D12
Salon des Maires et des Collectivités Locales
Parc des Expositions Paris-Expo Porte de Versailles - 75015 Paris
ESII (esii.com) provides a full complement of technology and services to meet the increasingly sophisticated needs in customer flow process management markets. ESII is dedicated to providing high performance solutions in queue management, goods collection, electronic call forward, display and digital signage to improve waiting conditions profitability.
ESII is widely recognized as the industry’s leader to optimize customer flow process management with more than 10 000 installed sites.
Headquartered in Lavérune, France, ESII operates worldwide with additional offices in Créteil, near Paris and Vitré for the Western region. For more information, visit esii.com or email com[.]esii.com
ESII, eSirius™, eGestat™, eTurn™, eTrack™, eWelcome™, Cameo™ and eDiseo™ are trademarks of ESII.