Technology Services World 2011, The Mirage, Las Vegas, Nev. - Verint Booth #36
Vovici™, a Verint® Systems company and leading provider of Voice of the Customer and enterprise feedback management solutions, today announced that the Technology Services Industry Association (TSIA) purchased Vovici‘s Enterprise Feedback Management platform in July 2011 and has since implemented the solution to capture conference attendee feedback to better serve the technology services industry worldwide.
TSIA’s Technology Services World and Technology Services Europe are the most dynamic conferences of their kind. Attendee and speaker feedback is critical in helping the organization tailor leading-edge content for future success. TSIA needed a powerful, yet flexible, solution that could serve diverse usage requirements.
“In the past, solutions were either too complex or too simple for our diverse needs,” explains Shawn Santos, director of programs and community at TSIA. “We performed a very thorough review of survey vendors and chose Vovici as our partner based on its powerful, yet user-friendly, platform. The system not only ties feedback into our business-critical decisions, but also enables us to tap into opportunities that would otherwise go undetected.”
In addition to conferences and industry benchmarking, services industry research is one of the core pillars of the association. As such, the Vovici platform helps TSIA conduct efficient and high-level research for its members, the outcome of which can influence business decisions for the leaders of tech services.
“Vovici is an active member of TSIA and finds tremendous value in the services, events and research provided by the association,” says Nancy Porte, vice president of customer experience at Vovici. “Having the organization as a customer is an honor and a testament to our ability to turn feedback and information into action that helps build member satisfaction and loyalty.”
The Technology Services Industry Association (TSIA.com) is the leading association dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class benchmarking and research, exceptional peer networking and learning opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world’s top technology companies as well as scores of innovative small and midsize businesses in four major markets: enterprise IT and telecom, consumer technologies, healthcare and healthcare IT, and industrial automation. TSIA brings the technology services industry together.
Vovici™ (vovici.com), a Verint® Systems company, is the leading provider of intelligent online survey management and feedback solutions. Powerful, scalable and easy to use, Vovici’s solutions help companies engage customers, employees and partners to increase loyalty, facilitate innovation, and influence critical business decisions. More than a thousand organizations worldwide, including more than half of the Fortune 500, rely on Vovici to turn information into action.
About Verint Systems, Inc.
Verint® Systems, Inc. (verint.com) is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable organizations of all sizes to make timely and effective decisions to improve enterprise performance and make the world a safer place. More than 10,000 organizations in over 150 countries—including over 85 percent of the Fortune 100—use Verint solutions to capture, distill, and analyze complex and underused information sources, such as voice, video and unstructured text. Headquartered in Melville, New York, we support our customers around the globe directly and with an extensive network of selling and support partners. Verint is listed on the NASDAQ Stock Market under the symbol "VRNT."
This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks and uncertainties, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the year ended January 31, 2011 and our Quarterly Report on Form 10-Q for the quarter ended July 31, 2011. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, the Company assumes no obligation to update or revise them or to provide reasons why actual results may differ.
VERINT, the VERINT logo, ACTIONABLE INTELLIGENCE, POWERING ACTIONABLE INTELLIGENCE, INTELLIGENCE IN ACTION, ACTIONABLE INTELLIGENCE FOR A SMARTER WORKFORCE, VERINT VERIFIED, WITNESS ACTIONABLE SOLUTIONS, STAR-GATE, RELIANT, VANTAGE, X-TRACT, NEXTIVA, EDGEVR, ULTRA, AUDIOLOG, WITNESS, the WITNESS logo, IMPACT 360, the IMPACT 360 logo, VOVICI, IMPROVE EVERYTHING, EQUALITY, CONTACTSTORE, and CLICK2STAFF are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Other trademarks mentioned are the property of their respective owners.
Alison Guzzio, Public Relations
E: aguzzio[.]vovici.com / T: 610.925.2761