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 Recent Articles   Industry   Published  New Window
Genesys Unveils Expanded Customer Experience Product Offerings, Demonstrates Enhanced Usability Features at Enterprise Connect 2017 Customer Service/Call Center 2017/03/27 More
Avaya Debuts First Unified Communications Cloud Service in Algeria with Icosnet Customer Service/Call Center 2017/03/27 More
Upstream Works Software Awarded 2017 Customer Magazine Product of the Year Customer Service/Call Center 2017/03/02 More
Genesys Acquires Silver Lining Solutions to Enrich Workforce Optimization Product Offering Customer Service/Call Center 2017/02/27 More
Upstream Works Software Announces Partnership with Sensa Customer Service/Call Center 2017/01/12 More
Upstream Works Software Announces New Partnership with PC-1 Customer Service/Call Center 2017/01/11 More
Frost & Sullivan Lauds inContact for Gaining Market Share in the ACD and WFO Segments of the Hosted/Cloud Market Customer Service/Call Center 2017/01/04 More
ZaiLab Receives Frost & Sullivan’s Coveted Award for its Next-gen Contact Centre Solution Customer Service/Call Center 2016/12/19 More
Upstream Works Named One of the Most Promising Cisco Solution Providers 2016 Customer Service/Call Center 2016/12/16 More
Upstream Works Software Expands with New Office in Europe Customer Service/Call Center 2016/12/13 More
Dubai Land Department Boosts Citizen Engagement with Altitude-powered Contact Centre Customer Service/Call Center 2016/12/07 More
Upstream Works Receives 2016 Industry Champion Award Customer Service/Call Center 2016/11/28 More
Frost & Sullivan Commends Teleperformance Egypt’s Ambitious Expansion Plans in Setting up the First Virtual Contact Centre in Dubai Customer Service/Call Center 2016/11/28 More
Frost & Sullivan Commends inConcert for Pioneering Leading-edge Solutions for the Latin American Contact Center Applications Market Customer Service/Call Center 2016/10/24 More
Upstream Works Software Awarded 2016 TMC Labs UC Innovation Award Customer Service/Call Center 2016/10/04 More




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